Roots Aquatics and Fitness Center

Protecting your private information is our priority.

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This Statement of Privacy applies to Roots Aquatics and Fitness Center and Roots Aquatics and Fitness Center, Inc and governs data collection and usage.

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For the purposes of this Privacy Policy, unless otherwise noted, all references to Roots Aquatics and Fitness Center, Inc include https://www.rootsaquatics.com and Roots Aquatics and Fitness Center.

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The Roots Aquatics and Fitness Center application and website are fitness, aquatics, and recreation service platforms.

By using the Roots Aquatics and Fitness Center application, website, or services, you consent to the data practices described in this statement.

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Collection of Your Personal Information

In order to better provide you with products and services offered, Roots Aquatics and Fitness Center may collect personally identifiable information, such as your:

• First and Last Name

• Mailing Address

• Email Address

• Phone Number

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If you purchase Roots Aquatics and Fitness Center’s products or services, we collect billing and payment information. This information is used to complete the purchase transaction.

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Roots Aquatics and Fitness Center may also collect anonymous demographic information, which is not unique to you, such as your:

• Age

• Gender

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We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information when you elect to use certain products or services. These may include, but are not limited to:

(a) registering for an account
(b) enrolling in programs, classes, camps, or memberships
(c) signing up for promotions or special offers
(d) sending us an email or other communication
(e) submitting payment information when purchasing products or services

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We will use your information for purposes including, but not limited to, communicating with you regarding services and/or products you have requested. We may also gather additional personal or non-personal information in the future.

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Use of Your Personal Information

Roots Aquatics and Fitness Center collects and uses your personal information to operate and deliver the services you have requested.

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Roots Aquatics and Fitness Center may also use your personally identifiable information to inform you of other programs, services, events, or offerings available from Roots Aquatics and Fitness Center and its affiliates.

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Sharing Information with Third Parties

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Roots Aquatics and Fitness Center does not sell, rent, or lease its customer lists to third parties.

Roots Aquatics and Fitness Center may share data with trusted partners to help perform statistical analysis, send email or postal mail, provide customer support, process payments, or manage registrations. All such third parties are prohibited from using your personal information except to provide these services to Roots Aquatics and Fitness Center, and they are required to maintain the confidentiality of your information.

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Roots Aquatics and Fitness Center may disclose your personal information, without notice, if required to do so by law or in the good-faith belief that such action is necessary to:

(a) comply with legal obligations or legal process
(b) protect and defend the rights or property of Roots Aquatics and Fitness Center
(c) act under exigent circumstances to protect the personal safety of users, participants, staff, or the public

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Right to Deletion

Subject to certain exceptions set out below, upon receipt of a verifiable request from you, we will:

• Delete your personal information from our records; and

• Direct any service providers to delete your personal information from their records

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Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

• Complete a transaction, provide a service requested, or perform a contract between you and us

• Detect security incidents or protect against fraudulent, deceptive, or illegal activity

• Debug and repair errors that impair existing functionality

• Exercise free speech or comply with other legal rights

• Comply with the California Electronic Communications Privacy Act

• Engage in public or peer-reviewed research in the public interest with informed consent

• Enable internal uses aligned with your expectations

• Comply with a legal obligation

• Otherwise use the information lawfully and compatibly with the context in which it was provided

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Children Under Thirteen

Roots Aquatics and Fitness Center does not knowingly collect personally identifiable information from children under the age of thirteen without parental or guardian consent. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this application or participate in services.

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E-mail Communications

From time to time, Roots Aquatics and Fitness Center may contact you via email for announcements, schedules, confirmations, alerts, surveys, or promotional offers.

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To improve our services, we may receive notifications when you open an email or click a link within it. If you would like to stop receiving marketing or promotional emails, you may opt out by clicking the unsubscribe link included in the email.

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External Data Storage Sites

We may store your data on servers provided by third-party hosting vendors with whom we have contracted.

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Changes to This Statement

Roots Aquatics and Fitness Center reserves the right to change this Privacy Policy from time to time. We will notify you of significant changes by email, posting a notice on our website or application, or updating this policy. Continued use of our services after changes constitutes acceptance of the updated policy.

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Contact Information

Roots Aquatics and Fitness Center welcomes your questions or comments regarding this Statement of Privacy.

If you believe that Roots Aquatics and Fitness Center has not adhered to this Statement, please contact:

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Roots Aquatics and Fitness Center, Inc
217 Root Rd
Westfield, MA 01085

Email: info@rootsaquatics.com